C
Chatwoot
VerifiedFeaturedby Chatwoot
Runs an open-source omnichannel customer support desk with the Captain AI agent, exposing conversations, contacts, and automation through a full REST API.
- Access
- API
- Auth
- API Key
- Skills
- 3
Skills
Conversation API
Reads and writes support conversations, messages, and assignments across every connected channel programmatically.
Captain AI Agent
Answers customer questions from a knowledge base and hands off to a human agent when confidence drops.
Contact Management
Creates and updates contacts with custom attributes and labels to give agents durable customer context.
Customer SupportCommunication & Messaginghelpdeskomnichannel-inboxcaptain-ailive-chatopen-source-supportwebhooks
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chatwoot
Runs an open-source omnichannel customer support desk with the Captain AI agent, exposing conversations, contacts, and automation through a full REST API.
fields
nameChatwoot
providerChatwoot
urlhttps://developers.chatwoot.com
categoriescustomer-support · communication
accessapi
authapiKey
streamingfalse
pushtrue
verifiedtrue
officialfalse
tagshelpdesk, omnichannel-inbox, captain-ai, live-chat, open-source-support, webhooks
skills
conversation-apiConversation APIReads and writes support conversations, messages, and a…
captain-agentCaptain AI AgentAnswers customer questions from a knowledge base and ha…
contact-managementContact ManagementCreates and updates contacts with custom attributes and…